When problems do occur, employees are expected to use their initiative and develop suitable solutions to avoid the situation escalating into something more serious.
There are many situations where problems could present themselves in the workplace, from a client concern through to assisting a technical team resolve a website or database error.
Being confident in your approach is really important, and as you learn which processes are most effective to overcome obstacles, so your confidence will grow.
Without suitable processes in place, your solutions may fail or they could even create additional problems.
Strong problem-solving skills can be hugely beneficial for your career.
In every sector, problems are inevitable and will arise in one form or another as you go about your day-to-day duties.This particular skill isn’t restricted to a single sector, industry or role, though employers in the engineering and legal industries in particular tend to look for proficiency.Consequently, questions about your problem-solving ability are commonplace in interviews.The issues that you come across will often vary in complexity, with some situations requiring a simple solution and others demanding more thought and skill to overcome.Business managers will spend a lot of their time solving problems and consequently require their employees to be creative and intuitive when it comes to addressing them.How would you approach this so you still met the deadline?Answer: Stop what you are doing and evaluate the mistake.There are many definitions of problem solving - but at a basic level, it focuses on the ability to accurately assess a situation and arrive at a positive solution.Solving problems is an analytical skill that many employers look for when reviewing candidate application forms.In this section we provide three examples of common questions and suitable responses: You have been asked to schedule in a rush project but you cannot complete the piece of work you need to, since you require information from another colleague who is not currently available. Answer: The best option here would be to reassess the situation.Are there any other elements of the project that you can continue with until your colleague returns?