Geek Squad Business Plan

The geek squad counters in the best buys stores are for show only.A claim under the accidental damage protection plan is a 0 deductible.So a broken screen is not worth making a claim for not only because it’s more expensive than taking it to a screen repair kiosk, but because you’ll be without a phone for 4-6 weeks.

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Geek Squad offers a $100 discount on its one-, two-, or three-year plans when you buy a laptop, desktop, or tablet; however, this deal excludes Apple products and packages.

Very few companies offer true data recovery, in part because of the resources it requires.

So she told me that they would have to ship to KY (they do NO Mac hardware work locally - Tucson, AZ) for diagnosis. Turns out there was a small spec of paint (I am an artist) stuck in the charger port. Horrible customer service that are more interested in upselling you services rather than rectifying the issue with the phone you might have.

That would take a week and I could hope to get it back in 2 weeks! 2 minutes and $30 later my Mac is completely healed. Beyond the terrible customer service, you have to make a claim online and mail your phone in to get it fixed (even for something as simple as a screen replacement) which is not a quick turn around.

We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines.

Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines.

We also like that the service is willing to send agents directly to customer homes in the event of a tech support emergency; however, Geek Squad places strict limitations on the number of devices included on a single plan, and its data recovery option can be pricey in some cases.

That being said, we can with confidence recommend Geek Squad to anyone seeking affordable, yet comprehensive tech support services.

Additionally, Geek Squad does not offer its services to businesses, small or large, but provides exclusive service to individual consumers.

Geek Squad has earned our top spot because it offers a full array of tech support services on a wide range of devices for a reasonable fee of .99 per month.

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