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The non-verbal communication of clinicians has an impact on patients’ satisfaction and health outcomes.
Probably the most alarming phenomenon connected to the extensive use of social media services is the decrease in quality of interpersonal communication.
One of the big problems in modern interpersonal communication is the lack of interest people have for face-to-face communication; even today, there are many people (especially millennials, or younger) who prefer to solve work or personal problems via social messaging systems.
We describe EQClinic, a system that combines a tele-health platform with automated non-verbal behavior recognition.
The system aims to help medical students improve their communication skills through a combination of human and automatically generated feedback.Approximately 93 percent of communication today is already nonverbal, and thus requires an additional means of helping people understand each other (such as smileys or emojis), since text does not convey the total palette of intonations or facial expressions.This brings up several problems; for example, without these means, it is often more difficult to understand another person in a messenger system (the classical “he/she did not insert smileys, so I thought he/she is mad at me”); or, in real life, it may become harder to differentiate and understand real emotions.This is not to mention illiteracy, which is already becoming a scourge of this generation communicating through messengers. In most cases, you will need to demonstrate how multiple c...Although social media may help people establish initial contact and aid people in uniting into groups under certain interests, they also cause a number of problems. According to Hussein Chahine, the founder of the service Yazino, “Communication is constantly evolving.Some people are as used to seeing their friends’ online avatar as they are their face […] People increasingly prefer quick and frequent engagement with instant updates on news than a prolonged chat and are also finding new ways to catch up with friends from the comfort of their sofa.” Mark Clennon, a graduate of the University of South Florida, says that “People tend to want to show others that they are having fun than actually having fun themselves […] There’s a greater desire to share with other people you barely know, than actually hanging out with friends and making memories” (USA Today College).According to some experts, even families prefer texting over face-to-face chat.All this leads to difficulties in professional and personal relationships (Rampages.us).This is directly connected to another problem: “Facebook depression.” Generally speaking, it is the sense of inferiority occurring when people (teenagers, mostly) compare their real lives to the lives of their Facebook friends—based on the posts these friends make online—completely missing out on the fact that what they see is not necessarily true (NYBH).As a result, an interesting and alarming phenomenon emerges: many people sit at home, busy creating visibility of living fulfilled, happy lives, and suffer when they see how fulfilled the lives of other people are—who, in their turn, sit at home, busy creating visibility of living fulfilled, happy lives. Yet another impairment of communication skills caused by the extensive use of social media platforms is the impoverishment of language.