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Coordinators at Chegg never reply to Experts's question either in official Whatsapp group or via mail.The coordinators at Chegg are making students' and experts' experiences worst and it will cause loss directly to whole chegg community.When she didn't have enough money in her account they charged my card from over a year ago.
When I called them they explained that they NEVER take a card number off of an account.
They will deactivate my card but if this happens to my daughter next year guess what THEY WILL DO IT AGAIN.
Then the customer service woman said if I didnt like it she could just disconnect the call. Horrible company It is all about Subject Matter Expert Coordinators.
They are greedy and don't perform their duty honestly and correctly.
Which can literally be any where from tomorrow to next week.
So I'm out 0 until whenever they get the books. We did our very first textbook rental and this will be our last time to rent or buy from On website and shipping slip, stated it would come with online access code(VISTAS 5E SE SSPLUS VTXT), but no code upon receiving the book, so it made the rental useless, called the customer service, I was told online access code was not guarantee regardless what description on its website and shipping slip, really misleading, almost like scam, return the book right way, hopefully we can get full refund, never deal with again, absolutely not recommended, do not waste your time, go somewhere else even Chegg has a better price, because Chegg better price is worse than nothing Chegg, is not a smarter way to student, it is deceptive way to student " data-username="Minjing S." data-message-link="" data-message-title="Send a message to Minjing S." data-details="Photo uploaded on 6/13/19" data-photo-url="/reviews/chegg.com#photo_114764" data-browse-link="/photos/chegg.com" data-browse-text="Browse all Chegg photos" I purchased a book and got signed up for some service I did not need or authorized and I have been charge for over two years dollars. Books are the same price as other companies and they do not sign you up for services you do not need or want.
I spent 45 minutes on the phone getting it straightened out, including re-ordering the book at the original price, but having to wait another three days.
Second, received the teacher's edition even though I ordered the student edition. Even though the title of the book says Inquizitive, etc. There is fine print that says those items are not guaranteed even though they're plainly stated as included.
This is our first and last Chegg order and we have had multiple issues.
First, they canceled one book as an "early return" before we even received it. They refunded and said I could re-order, but the price had jumped 0.